GENERAL TERMS AND CONDITIONS OF SALE AND DELIVERY
Glorychem GmbH
for contracts with traders and companies
valid from 1 July 2024
1. General
1.1.
All sales contracts, including future sales contracts concluded by Glorychem GmbH as the vendor, are based on the following general terms and conditions of sale and delivery. All general terms and conditions of business, clauses or amendments by the buyer or an agent are expressly declined. They shall only form part of the contract if recognised by the vendor in writing. This shall also apply if the vendor does not expressly contradict this again after receipt of a confirmation or completes the delivery without reservation. In addition, the currently valid version of INCOTERMS shall apply.
1.2.
Objections, cancellations, terminations and the setting of deadlines of both contract parties must be made in writing and signed and exchanged in original form, or by fax, in order to be effective.
2. Offers, deals and prices
2.1
Verbal offers, promises, alterations to contracts and agreements on the part of the vendor’s employees are subject to change and non-binding. They require written confirmation to be effective. This can only be waived in writing. Only commitments or agreements in writing or confirmed by fax are binding.
2.2.
Descriptions of goods and statements regarding quality, as well as information supplied by the vendor in respect of the suitability and use of the goods, are not to be regarded as a warranty or guarantee of quality.
2.3.
The weight at the time of dispatch shall apply to the calculation of the purchase price.
3. Delivery and performance/deadlines
3.1.
In the event of a delay in delivery, the buyer is not entitled to assert claims for damages caused by delay if the delay has not been caused or justified intentionally or is the result of gross negligence. In any case, in the case of slight negligence, the claim for damages is limited to the typically foreseeable damage as a result of the delay.
3.2
If a delivery is delayed as a result of unforeseen circumstances of any kind, for example by transport problems, machine damage, illness, industrial disputes, breakdowns or force majeure, the deadlines shall be extended by an appropriate amount. This shall also apply if these circumstances arise even after the vendor was behind schedule. The vendor shall not have to reimburse the costs incurred by unforeseen delays of this kind.
3.3
If, through no fault of its own, the vendor does not receive supply correctly, on time or at all, even though it has placed congruent orders with reliable suppliers in good time, it shall be entitled to withdraw from the purchase contract (reservation of self-supply). In the case of framework or successive delivery contracts, the vendor shall also be entitled to its withdrawal right for partial deliveries, without this affecting the remaining deliveries. The vendor is obliged to inform the buyer without delay of the non-availability or untimely availability of the goods and to reimburse any advance payments made by the buyer without delay. The vendor’s supply purchase contract may also contain a clause for such or a similar reservation of self-supply.
3.4
The vendor is entitled to make partial shipments in part amounts reasonably acceptable for the buyer in commercial transactions and the buyer shall pay for the corresponding partial shipments. All partial shipments under a transaction count as special business operations.
4. Payment, arrears, offsetting/right of retention
4.1
In the event of default or payment the vendor is entitled to charge default interest of 10 percentage points above the respective base rate of the European Central Bank. Proof of a higher level of damage on our part is admissible.
4.2
The buyer is not entitled to offset claims against claims by the vendor or to assert a right of retention, unless their counter-claim is found to be undisputed or legally binding.
4.3
Should, after the signing of the contract, circumstances become known to the vendor that place doubts on the creditworthiness of the buyer or the fulfilment of their obligation to perform, or should the buyer fall into arrears of payment or in their fundamental obligations to co-operate by more than 7 days, despite a deadline being set, the vendor is entitled to postpone the completion of his obligations until all outstanding claims have been paid in full and to demand advance payment of all claims from all contracts entered into with the buyer, including bills of exchange presented by the buyer.
4.4
Should the buyer not conform with a demand for advance payment justified in accordance with clause 4.3 within 5 working days, then the vendor shall be entitled to decline fulfilment of all signed contracts and – after setting a period of grace of a further 5 days – to decline completion of all contracts not yet completed and, in addition, to demand damages for, or to withdraw from, them.
4.5
The acceptance and call-off order for the agreed delivery is a fundamental primary obligation for the buyer.
5. Right of retention and assignment of claims
5.1
The goods supplied shall, as goods subject to the rights of retention, remain the property of the vendor until complete settlement of the purchase price demands, as well as future claims, claims not yet due, or contingent claims resulting from mutual trading relations.
5.2
The processing or treatment of goods subject to the right of retention is conducted at all times on the orders of the vendor, without liabilities for the vendor resulting from this. The vendor is entitled to ownership of the newly created item. If goods subject to retention of title are treated, processed, blended, mixed or combined with other goods that do not belong to the vendor, the vendor is entitled to co-ownership of the new item in the ratio of the invoice value of the goods subject to retention of title to the invoice value of the other goods at the time of treatment, processing , etc. The buyer now transfers to the vendor their co-ownership rights arising in the cases of the preceding sentence, up to the amount of the invoice value of the reserved goods. The new goods shall be stored for the vendor by the buyer free of charge.
5.3
The buyer is authorised, subject to clause 5.7, to sell the goods subject to retention rights within the scope of a correct business operation retaining the right of retention, but they not permitted to offer them as a security or bond. The buyer hereby assigns to the vendor all claims to which they are entitled from a resale of the goods subject to retention of title or from the treatment, processing, blending, mixing or combining of the goods resulting from No. 5.2. This also applies if the goods are sold together with other goods that do not belong to the vendor at a total price. If a third party has acquired ownership or co-ownership rights to the goods due to legal regulations as a result of treatment, processing, blending, mixing or combining, the buyer also assigns to the vendor the claims they have against the third party now and in the future. Assignments within the meaning of this paragraph shall always only take place up to the amount of the invoice value of the goods subject to retention of title. The buyer is authorised, until this is revoked by the vendor, at any time to call in the assigned claims which, in the event of arrears, is permissible with a single claim resulting from the business relationship.
5.4
The value of the goods subject to retention rights in the sense of the above paragraphs shall always be regarded as the price the vendor has charged the buyer for the goods (the invoice price).
5.5
At the request of the buyer, the vendor shall release its securities as it chooses and in as far as their value exceeds the secured claims by more than 10%.
5.6
If the co-operation of the buyer is necessary for the right of retention to be effective, as in the case of registrations required by the law of the buyer’s country, the buyer must take action accordingly. This is a fundamental, major obligation.
5.7
If the buyer is in arrears with payment, the vendor can prohibit them from selling the goods subject to retention rights, as well as their treatment, processing, combination, bonding or mixing with other goods, as well as their removal, as well as demanding the surrender of the goods subject to retention rights or the goods subject to retention rights that have been processed and treated. The buyer shall notify without delay of any seizure by third parties of goods to which the vendor has rights in accordance with the above regulations. The same applies with regard to claims that have been assigned in accordance with the above paragraphs. The buyer must bear and reimburse any intervention costs that arise.
5.8
In the event of behaviour on the part of the buyer in contravention of this contract, especially payment arrears, the vendor, after setting an appropriate deadline, shall be entitled to demand the return of the goods sold.
5.9
The enforcement of a right of retention, especially a demand for the return of the goods, shall be regarded as a withdrawal from the contract. The vendor shall be entitled, regardless of withdrawal from the contract, to demand claims for damages in accordance with general regulations.
6. Warranty/complaint/carrying of risk
6.1
The goods are to be inspected immediately after delivery at the agreed point of delivery, where this is possible and reasonable. The findings of the respective transport companies shall supply refutable proof of the quality assessment, including for the relationship of the parties to one another.
6.2
If deficiencies cannot be established by a commercial and sensory inspection, the buyer must take representative samples for the purpose of examination and/or commission an expert to conduct an urgent examination.
6.3.1
The buyer must inform the vendor immediately of any complaints. Insofar as defects or deviations can be ascertained without involving experts, the notification in the case of intra-German transactions must be made at the latest within 3 business days, in the case of international transactions at the latest within 5 business days from the date of delivery or release at the agreed location. If the assistance of an expert is necessary, the samples shall be delivered to the expert within 3 days of delivery for intra-German trade and within 5 business days of delivery for international trade. A complaint must be made no later than 3 working days after receipt of the results of the investigation by the buyer, at the latest within 3 weeks of the arrival of the goods at the contractual destination, unless the examination by an expert required a longer period of time. If a defect later becomes apparent, which was not apparent at the time of delivery or release of the goods at the agreed location or was not apparent with the assistance of an expert within the aforementioned time limits (hidden defect), the buyer must notify a corresponding complaint to the vendor within the above-mentioned time limits from the day on which they became aware of the defect.
6.3.2
In order to be effective, complaints must be made in writing or fax, with an exact listing of the individual deficiencies that constitute the complaint.
6.4
Guarantee and damage claims against the vendor are excluded in the case of recognisable deficiencies, or those established by experts, if the buyer, prior to completion of the inspection for damage or deficiencies, handles the goods supplied, or parts of them (with the exception of taking samples for examination), or removes them from the place of inspection, opens, treats, processes or alters them in any other way or sends them on. If the vendor is entitled to compensation from third parties in such cases, the buyer shall indemnify them.
6.5
The buyer shall secure claims for recourse against the respective transport drivers by registering complaints in the transport documents in good time or submit complaints in writing in any other way, as well as having them confirmed by the driver if possible. If these obligations are culpably violated or if the documents relating to the complaint against the vendor’s transport driver are not submitted within 2 weeks upon request, the claims of the buyer based on the specific complaint shall be forfeited.
6.6
If payment against documents is agreed, complaints shall not entitle the buyer to refuse or delay the acceptance of the documents and the payment of the purchase price.
6.7
If there is a deficiency, the vendor entitled to choose whether to fulfil the contract in the form of a replacement delivery or to rectify the deficiencies. In both cases the vendor shall bear the cost of all necessary expenses, especially transport and return transport, handling, labour and material costs, providing these are not increased by the purchased item being taken to a place other than the place of delivery. If a total of two or more replacement deliveries or attempts at supplementary performance are unsuccessful, or if the vendor delays the replacement delivery or supplementary performance to an inappropriate degree, the buyer is entitled to their general legal rights, without a further deadline having to be set. In the case of a correct replacement delivery, claims for damages are excluded, in so far as they do not apply to the buyer’s costs when returning the goods or in subsequent performance.
7. Liability, limitation
7.1
Claims for damages resulting from and in connection with the sales contract are based on legal regulations regarding the reason and amount, if
(a) they are based on an intentional or grossly negligent breach of contract or on injury to life, body or health;
(b) the vendor can be accused of a culpable breach of essential contractual obligations, i.e. such contractual obligations, the fulfilment of which enables the proper execution of the contract in the first place and on the compliance with which the contractual partner regularly relies and may rely (e.g. the delivery of defect-free goods); in the case of simple negligence, liability for damages shall be limited to the damage typically occurring that is foreseeable at the time of conclusion of the contract;
(c) the vendor has given a special guarantee or there is a fraudulent promise of quality or a fraudulent concealment, or
(d) the claims are based on compulsory legal regulations especially the Product Liability Act/[Produkthaftungsgesetz] or the principles of the entrepreneur’s recourse (§ 478 BGB/[Bürgerliches Gesetzbuch] (German Civil Code)).
Otherwise, the liability for damages of the vendor and their agents, especially for their employees and those of their agents, is dependent on fault and excluded in the case of slightly negligent behaviour or behaviour that is not at fault.
7.2
Warranty claims and/or claims for damages against the vendor arising from or in connection with the contract concluded shall be subject to a limitation period of no more than one year insofar as they are based on material defects and, to the extent that they are based on defects in title, of no more than two years from the complete delivery/partial delivery of the goods to the buyer. The statutory warranty period applies to claims for damages in accordance with points 7.1 a), c) and d). If the goods are not accepted promptly after a release or another notification of the possibility of acceptance, the period of limitation commences from the receipt of the notification to the buyer.
8. Place of performance, place of jurisdiction, applicable law
8.1
The place of performance for the delivery is the agreed place of delivery or loading. In the absence of any other agreement it is in Hamburg and for the payment of the purchase price it is Hamburg.
8.2
The law in force in the Federal Republic of Germany in the current version applies, to the exclusion of the law of the United Nations Convention of 11 April 1980 on Contracts for the International Sale of Goods (CISG).
8.3
All disputes resulting from, or in connection with the contract, even in as far as they apply to the validity or termination of the contract, shall be decided by the ordinary courts in Hamburg. The vendor can also bring an action against the buyer at the place of their registered office. Statutory provisions that have precedence, in particular regarding exclusive responsibilities, remain unaffected.
Glorychem
Contact
Markt 12
18356 Barth
Germany
info@glorychem.de
+49 38231 669999
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